CitiMark as Project Neutral

Highly complex, time constrained projects have substantially increased their opportunities for on-time, on-budget completion, with reduced legal entanglements, by engaging the knowledge-based services of a "Project Neutral" from the get-go of the project.

Consider these advantages of having CitiMark as "Project Neutral" on your team from the get-go:

 

Promotes timely resolution of concerns, claims and disputes to keep the project on track;
Objective industry-savvy analysis promotes trusting, cooperative, team-spirit environment;
Less costly than repeated project interruptions and/or work stoppages;
Cost shared by disputing parties;
Decisions and mutual agreements can be reached faster than litigation and/or arbitration;
Guides finalization of resolution agreements between claiming parties.

As disagreements, disputes and/or differing opinions arise on the project, the "Project Neutral" is immediately brought into play to utilize their industry-expertise and dispute resolution skills as a "fact-based moderator and mediator" to independently and objectively analyze the information and concerns of each construction member making a claim.

After making its own, independent analysis of the claims, the Project Neutral makes an objective, fact-based presentation to the claiming parties in a joint meeting. In the majority of instances, this independent presentation resolves the concerns and claims of the respective parties.

However, if the parties are unable to reach an agreement during the joint presentation and open discussion process, the Project Neutral then brings forward its mediation skills to meet separately with each of the players, informing them privately of the pros and cons of their issues and suggesting scenarios and options to help guide their decision making and resolution of the concern and claim.

The "Project Neutral" process has proven to be an excellent method of creating an environment that significantly enhances timely and cost-effective resolutions as well as the trust and cooperation of the project team and opportunities for a successful project.